EMI Option Available On Credit Cards

Faq's

You have multiple payment options: -
All credit and debit cards -
UPI -
All wallets, such as PayTM, Amazon, Airtel, PhonePe, Freecharge, Mobikwik & Jio. -
Net-banking via all leading banks -
Credit Card EMI options (3, 6, 9, 12 months)

No, there are no hidden charges. All listed prices are inclusive of all taxes. We provide free shipping on all orders expect Cash on Delivery known as COD, if you are going to Buy on COD Rs. 100/- charged as Shipping Charge, but don’t worry once the you get your order and you accept it, and the return period over we will send you the special coupon code with Rs. 200/- , same has been used by you in your next Purchases

If would rather not make an online payment you can opt for Cash on Delivery. You will have to make your payment in cash during the final delivery of your order, before the order is handed over to you. The payment should be strictly in cash. The maximum amount that is payable via cash on delivery is ₹9,999. Payment is only accepted in Indian Rupees. if you are going to Buy on COD Rs. 100/- charged as Shipping Charge, but don’t worry once the you get your order and you accept it, and the return period over we will send you the special coupon code with Rs. 200/- , same has been used by you in your next Purchases.

If a replacement has been requested, then we will send you an email explaining the complete process. It will be initiated after we receive the original item from you. If need Return or Replacement filling out this simple form HERE

Fitb will provide a refund or replacement only if one is requested within 1 day of the receipt of your order and only under the conditions listen below. If need Return or Replacement filling out this simple form HERE
Delayed delivery of the product In case the product is not received, you can cancel the order and the full amount will be refunded back to the you within 14 working days. (Fitb is not responsible for delays in refund processing because of delays caused by banks, calamities or national holidays).
Wrong product received.
Damaged product received.
In such cases, we require that
1)Items should not be installed or used.
2)All the items delivered inside the package should be returned. Anything missing from the package will not be accepted.

You can cancel your order by filling out this simple form HERE before the item has been dispatched. If the item has not been delivered, you may cancel the order by refusing delivery.
Your refund process will be initiated after we receive the original product from the courier.

It usually takes 2 working days to cancel an order. You will be notified about the cancellation by call or e-mail. If the item has already been dispatched, it will take around 7 working days for the cancellation and refund process to complete, once the product is returned to our warehouse.

There are no shipping charges for any Online Orders at www.goFitb.com.
If would rather not make an online payment you can opt for Cash on Delivery. You will have to make your payment in cash during the final delivery of your order, before the order is handed over to you. The payment should be strictly in cash. The maximum amount that is payable via cash on delivery is ₹9,999. Payment is only accepted in Indian Rupees. if you are going to Buy on COD Rs. 100/- charged as Shipping Charge, but don’t worry once the you get your order and you accept it, and the return period over we will send you the special coupon code with Rs. 200/- , same has been used by you in your next Purchases.

We make our best effort to ensure that each item in your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are other mitigating circumstances.
Orders are processed from Monday to Saturday. Orders placed on Sunday will be processed the next day.

Please allow 7 to 10 business days for your order to arrive. Wess make our best effort to ensure that each item in your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are other mitigating circumstances.

Delivery times are influenced by product availability, your shipping destination and the courier partner's time-to-deliver to your location. Please allow 7 to 10 business days for your order to arrive.

All orders are shipped with an invoice from Fitb. In case you don't receive an invoice, you may submit a ticket by filling out this simple form at support.Fitb.in

A shipping confirmation with your tracking ID will be sent to you after the product has been dispatched. You can use this ID to track your order by visiting www.goFitb.com and clicking on Track your order
This will tell you the approximate delivery time of your order and the current shipping status.

If your order arrives visibly damaged, please contact Fitb Customer Service immediately. You can reach out to us at support@Gofitb.com with your order ID and images of the product. Fitb will dispatch a replacement or initiate a refund immediately. by filling out this simple form HERE
If you believe that the packaging of your order has been tampered with or damaged before delivery, please refuse to take delivery of the package and submit a ticket at support.goFitb.in, mentioning your order ID. Fitb will dispatch a replacement or initiate a refund immediately. by filling out this simple form HERE

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